Interface TroubleTicket

All Known Implementing Classes:

TroubleTicketWrapper

public interface TroubleTicket

A trouble ticket retrieved from the Equinix Customer Portal Tickets v2 API.

Method Summary

Modifier and Type	Method	Description
List<TicketAttachment>	getAttachments()
String	getCategory()
List<TicketContact>	getContacts()
String	getCustomerReferenceId()
String	getDescription()
String	getId()
List<TicketNote>	getNotes()
String	getOccurredDateTime()
String	getPrimaryId()
String	getResolutionDateTime()
List<TicketResolution>	getResolutions()
String	getSecondaryId()
TicketStatus	getStatus()
String	getSubCategory()
void	refresh()

Method Details

getId

String getId()

getCategory

String getCategory()

getSubCategory

String getSubCategory()

getDescription

String getDescription()

getPrimaryId

String getPrimaryId()

getSecondaryId

String getSecondaryId()

getCustomerReferenceId

String getCustomerReferenceId()

getOccurredDateTime

String getOccurredDateTime()

getResolutionDateTime

String getResolutionDateTime()

getStatus

TicketStatus getStatus()

getResolutions

List<TicketResolution> getResolutions()

getNotes

List<TicketNote> getNotes()

getAttachments

List<TicketAttachment> getAttachments()

getContacts

List<TicketContact> getContacts()

refresh

void refresh()