Class SupportCaseCreateRequest

java.lang.Object
com.eqixiac.equinix.customerportal.model.json.creators.SupportCaseCreateRequest

public class SupportCaseCreateRequest extends Object
Request body for creating a trouble ticket / support case. The ticket code (identifying the support category) and a description of the issue are required; all other fields are optional. attachments reference previously uploaded files by id; each contacts entry is a typed registered-user or non-registered contact (build with OrderContact.registered(String, List) / OrderContact.nonRegistered(String, String, List), matching the TroubleTicketOrCase.contacts oneOf). The details block, whose shape varies across the many per-category schemas, remains a free-form map.
  • Method Details

    • builder

      public static SupportCaseCreateRequest.Builder builder(String code, String description)
      Returns a new builder for a support case create request body.
      Parameters:
      code - the ticket code identifying the support category (required)
      description - the description of the trouble or issue (required)
      Returns:
      a new builder